{"id":50,"date":"2025-04-03T14:55:34","date_gmt":"2025-04-03T06:55:34","guid":{"rendered":"https:\/\/doertechx.com\/?page_id=50"},"modified":"2025-04-03T14:55:34","modified_gmt":"2025-04-03T06:55:34","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/doertechx.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p><strong>Last Updated: 2025-04-03<\/strong><\/p>\n\n\n\n<p>At&nbsp;<strong>Doer Tech<\/strong>, we strive to ensure customer satisfaction with our desktop software products. This Refund Policy outlines the terms under which refunds may be granted.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Eligibility for Refunds<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>A. Paid Software Licenses<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund requests must be submitted within\u00a0<strong>14 days<\/strong>\u00a0of purchase.<\/li>\n\n\n\n<li>To qualify, you must:\n<ul class=\"wp-block-list\">\n<li>Provide a valid proof of purchase (order number\/receipt).<\/li>\n\n\n\n<li>Demonstrate that the software is defective or does not function as advertised (e.g., via error logs or support tickets).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>B. Subscription Services<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monthly\/Annual Subscriptions: Refunds may be issued for unused portions if canceled within\u00a0<strong>7 days<\/strong>\u00a0of renewal.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>C. Exceptions (Non-Refundable)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Digital downloads<\/strong>\u00a0activated or used beyond a trial period.<\/li>\n\n\n\n<li><strong>Custom-developed or enterprise licenses<\/strong>\u00a0(unless otherwise agreed in writing).<\/li>\n\n\n\n<li><strong>Bundled or promotional purchases<\/strong>\u00a0(unless explicitly stated).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. How to Request a Refund<\/strong><\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Contact\u00a0<strong>Doer Tech Support<\/strong>\u00a0with:\n<ul class=\"wp-block-list\">\n<li>Your order details.<\/li>\n\n\n\n<li>A description of the issue.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Our team will review your request within\u00a0<strong>5 business days<\/strong>.<\/li>\n\n\n\n<li>If approved, refunds will be processed to the original payment method within\u00a0<strong>15 business days<\/strong>.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Denied Refund Requests<\/strong><\/h2>\n\n\n\n<p>We may deny refunds if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The request falls outside the eligibility period.<\/li>\n\n\n\n<li>The software was misused or modified improperly.<\/li>\n\n\n\n<li>No technical issues are verified by our support team.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Chargebacks &amp; Disputes<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorized chargebacks may result in\u00a0<strong>license revocation<\/strong>\u00a0or account suspension.<\/li>\n\n\n\n<li>Always contact us first to resolve issues before disputing with your bank.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Changes to This Policy<\/strong><\/h2>\n\n\n\n<p>Doer Tech reserves the right to update this policy. Continued use of our products constitutes acceptance of the terms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Contact Us<\/strong><\/h2>\n\n\n\n<p>For refund-related questions, email:<br><strong>Doer Tech Billing Support<\/strong><br><a href=\"https:\/\/mailto:clarkailois@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener\">clarkailois@gmail.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: 2025-04-03 At&nbsp;Doer Tech, we strive t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":1,"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":51,"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/pages\/50\/revisions\/51"}],"wp:attachment":[{"href":"https:\/\/doertechx.com\/index.php\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}